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Faculty of Engineering

Introduction

For companies to remain competitive it is important that most, if not all, of their capacity is supported by software applications, information and communication systems and their associated technological platforms. Unfortunately competitive advantages are often lost as the mutual relationship between business software applications and the technological platforms that are involved are not adequately understood or considered.

Broadly speaking there are three areas of work, which have historically developed in parallel, and have mutual influences at all levels of an organization: business, applications and technological platforms. However their evolution and correlation are extremely complex. For example, if we consider the heterogeneity of human resources, the different disciplines in which each person specializes according to their profession, tasks and the team to which they belong, it is not easy to achieve effective communication between personnel from different departments.

In this context, Systems Engineers often focus their solutions for software development on technological aspects, leaving aside other domains related to applications and information systems. This gives rise to software applications that don’t meet the users’ expectations, objectives and strategies. This is not to mention other problems associated with technological development: quality, time management and associated costs, amongst others.

A tangible need in to understand the scope of these conflicts and establish solution strategies, which allow us to align business with software applications and technological platforms for information and communications. A big part of this task is centered in defining architectures in each domain, their integration and the understanding of mutual interrelationships.